Why doesn't my camera completely point down in Privacy Mode?

This may happen if you've manually adjusted the camera lens position, without using the app. Your camera remembers where it was set last in the app - if you've raised the lens with your hand, it will move based on its last setting.

👉  But there's a quick fix: Recalibrate the position of the camera.

To recalibrate your Wyze Cam Pan v3:

In the Wyze app, tap Wyze Cam Pan v3 > Settings > Advanced Settings > Motor Controls > Reset Position > Reset.

Once it's recalibrated, Privacy Mode should work as expected. If it doesn't, check out this article for more troubleshooting: The camera won’t point down completely when in Privacy Mode.

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