How do I upgrade my service subscription from a monthly plan to an annual plan?

You can upgrade from a monthly plan to an annual plan from your Wyze Services account or within the Wyze app (for in-app purchases only).

For subscriptions purchased via the Wyze website:

  1. Log in to your Wyze Services account.
    • Note: Ensure that the login info you are using matches the info you use when logging into the Wyze app.
  2. In the upper right-hand corner, click the person icon > My account.
  3. Under My Subscriptions, click Edit for the subscription you are trying to upgrade.Screenshot_2023-05-08_at_11.18.49_AM.png
  4. Select the option for Billed annuallyScreenshot_2023-05-08_at_11.38.53_AM.png
  5. Click Save. 
    Screenshot_2023-05-08_at_11.24.47_AM.png
  6. Once the update is complete, your plan will now show as an annual plan.Screenshot_2023-05-08_at_11.26.09_AM.png

 

For subscriptions purchased via the Wyze app:

  1. Log in to the Wyze app.
  2. Navigate to the Account tab > Services.
  3. Select the service you'd like to update such as Cam Plus.
  4. Tap Edit Plan
    Screenshot_20230515-172043_Wyze.jpg
  5. Under Plan Type, tap Annual Plan.
    Screenshot_20230515-172058_Wyze.jpg
  6. Adjust the quantity if necessary.
    Screenshot_20230515-172102_Wyze.jpg
  7. Tap Review Changes.
  8. Confirm your in-app purchase.
  9. You're all set! Tap Continue to review your updated plans.
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