How do I upgrade my service subscription from a monthly plan to an annual plan?

You can upgrade from a monthly plan to an annual plan from your Wyze Services account or within the Wyze app (for in-app purchases only).

For subscriptions purchased via the Wyze website:

  1. Log in to your Wyze Services account.
    • Note: Ensure that the login info you are using matches the info you use when logging into the Wyze app.
  2. In the upper right-hand corner, click the person icon > My account.
  3. Under My Subscriptions, click Edit for the subscription you are trying to upgrade.Screenshot_2023-05-08_at_11.18.49_AM.png
  4. Select the option for Billed annuallyScreenshot_2023-05-08_at_11.38.53_AM.png
  5. Click Save. 
  6. Once the update is complete, your plan will now show as an annual plan.Screenshot_2023-05-08_at_11.26.09_AM.png


For subscriptions purchased via the Wyze app:

  1. Log in to the Wyze app.
  2. Navigate to the Account tab > Services.
  3. Select the service you'd like to update such as Cam Plus.
  4. Tap Edit Plan
  5. Under Plan Type, tap Annual Plan.
  6. Adjust the quantity if necessary.
  7. Tap Review Changes.
  8. Confirm your in-app purchase.
  9. You're all set! Tap Continue to review your updated plans.
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