Introducing Wyze Trade-in Program

Like the environment? Like Wyze credits? Then you’ll love our new Wyze Trade-in Program!

Wyze Trade-in Program promotes sustainability by encouraging the responsible disposal and recycling of electronic devices while giving you credit toward future Wyze purchases.

How does it work?

Simple! Purchase a qualifying new Wyze product through the trade-in flow, print out the provided pre-paid return shipping label, and send your old qualifying products to us. Once received, our refurbishment team will review your product, and if the trade-in is accepted, we’ll submit a refund back to your original payment method. 

What is the difference between trade-up and trade-in?

Trade-up is when you purchase a newer product to replace an older version of a similar product (for example, send us your Wyze Cam Pan v2 to trade up to a Wyze Cam Pan v3). When trading up, you will get a refund of the offered amount once we review your device.

Trade-in is when you send us an eligible product in exchange for a credit to use towards any Wyze product*. When trading in, you will get credit (in the form of a credit voucher code) sent to your email to use toward your next purchase.

*Does not apply to Wyze Services.

Which products are eligible?

Qualifying products are subject to change. For the most up-to-date list of eligible products, check out our Wyze Trade-in Program page here.

Important: There are currently no products eligible for Wyze Trade-in Program, and so the program is paused.
Have more questions? Submit a request
Still need help?
Contact Us