How do I transfer subscriptions from one Wyze Cam to another?

To move a Cam Plus subscription between cameras, first remove or "unassign" the camera from the plan, then assign the new camera to the plan.

To unassign a subscription from a camera via the Wyze app:

  1. in the Wyze app, tap on the Account tab.
  2. Tap Services > Cam Plus.
  3. Tap the camera you want to remove from the subscription.
  4. Tap Unassigned Camera.
  5. The camera should now be removed from the subscription.
👉 If you remove a Cam Plus subscription from a device, the camera will only record still images instead of videos.

To attach a subscription to a camera via the Wyze app:

  1. In the Wyze app, tap on the Account tab.
  2. Tap Services > Cam Plus.
  3. Tap Add Cameras.
  4. Tap the name of the camera you are trying to assign the license to.
  5. The subscription will be enabled on that camera.

Here's a walkthrough of how to remove a Wyze Cam ("moobly" below) from a Cam Plus annual plan, then add a new camera to that plan.

Transfer Cam Plus Subscription.png

To attach a subscription to a camera via the Wyze website:

  1. Go to my.wyze.com and log in using your Wyze email and password.
  2. Click Account to open My Services.
  3. Find the subscription you wish to assign to the camera.
  4. Click Select Cameras.
  5. Check the box next to the name of the camera you wish to assign the subscription to.
    • If the box is grayed out, you are out of licenses. You must remove a license from a different camera, or add a new license to your subscription.
  6. Once done, click Update Cameras on the lower right-hand corner of the screen.
    Select Cameras for Cam Plus.png

Additional Notes

  • Services (Cam Plus, Cam Protect, etc.) subscriptions have individual plans (or licenses) for you to assign to their compatible devices.
    • Example: Cam Plus Unlimited includes 99 individual licenses you can assign to 99 cameras!
  • You can only transfer a Cam Plus plan to another Wyze Cam compatible with Cam Plus.
    • 👉 All Wyze Cams except Wyze Cam v1 are compatible with Cam Plus. 
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