Video Search is a pilot feature that we're launching exclusively for Cam Unlimited subscribers! This feature allows you to enter a short search phrase to find related results fast, like "yellow school bus" or "dog in yard."
Video Search FAQs
Who is eligible to try Video Search?
Only Cam Unlimited subscribers are eligible to enroll for Video Search, but spots are limited! If you're interested in trying it, enroll if you have the option.
When will Video Search be available?
The pilot launch began on August 28, 2024. We reserve the right to end the pilot at any time.
How do I enroll in Video Search?
This is a first come, first serve pilot feature for Cam Unlimited subscribers. Once it is available in the Wyze app, you'll be able to enroll by tapping the magnifying glass icon on the top of the Events tab.
How do I use Video Search to find Events?
- On the Events tab in the Wyze app, tap on the Video Search icon.
- Follow along with the tutorial, if prompted.
- In the search bar, enter a search phrase like "dog in backyard."
- If there are any matches, your results will display.
- No matches? Try simplifying your search. That's it!
Can I get this feature with Cam Plus, Cam Protect, or Wyze Home Monitoring?
No, Video Search is only available to a limited number of Cam Unlimited subscribers. But you can upgrade to Cam Unlimited to enroll in the Video Search feature.
How can I submit feedback about Video Search?
You can submit feedback directly to our AI team from the Video Search results, the Events tab, or at my.wyze.com.
What do I do if I don't have any search results?
If you enter a search phrase but don't get any results, consider:
- Checking if you have Event Recording enabled on your Wyze Cams.
- Using a simpler phrase, like "dog in yard" instead of "white doggo on grass."
- Searching for something more general, like "yard."
- Only Events recorded after enrolling in Video Search will be searchable.
Can someone add me to the list for Video Search?
No, our team is not able to manually add anyone to the Video Search pilot launch. Instead, you can enroll by tapping the magnifying glass icon on the Events tab.