Plug won’t turn on

There are a few troubleshooting steps that can be taken if the Wyze Plug’s status light refuses to light up.

First, ensure that the outlet or fixture that the Wyze Plug is plugged into isn't controlled by a switch (such as a light switch.) If so, make sure it is turned on.

If you are using a power scrubber or surge protector, try installing the plug directly to the wall outlet.

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If the issue persists, try moving the Wyze Plug to a different outlet.

 

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