Amazon Alexa app says "Waiting for Wyze"

Do you see "Waiting for Wyze" in the Amazon Alexa app? Use the steps below to troubleshoot.

  1. Check if you have a firmware update.
    • From the Wyze app, go to Account > Firmware Upgrade.
      If your Wyze device doesn't have Up to Date next to it, tap Upgrade All.

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  2. Check if your Wyze app is up to date.
  3. Check if your Amazon Alexa app is up to date.
  4. Disable, then re-enable the Wyze Skill in the Amazon Alexa App.
    1. On the top left, tap Menu > Skills & Games > Your Skills > Wyze > Disable Skill > Disable.
    2. Return to the Wyze Skill and tap Enable to Use. Sign into Wyze and tap Accept
    3. Follow the steps to Discover Your Devices.

 

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