You step on your Wyze Scale but it doesn't turn on; the screen doesn't light up.
You may need to replace the batteries.
- Check that the batteries are installed correctly in the back panel of the device, then step on the scale.
- If the screen doesn't automatically turn on, replace the batteries. Step on the scale again.
Wyze Scale takes four AAA batteries.
Still need help? Contact our Wizard team to continue troubleshooting.