Yes, just send us your new email address.
You signed up for Wyze before November 27, 2019 and are a legacy user, but you've since created a new Wyze account and/or email address.
Legacy Person Detection is not available on Wyze Cam v3.
To get "Name Your Price" Person Detection added to your new account:
- Sign up for a Wyze Services account at https://services.wyze.com/ with your NEW email address.
- Send us an email with your new account, and a request to have the Person Detection subscription added to your new Wyze Services account.
- Person Detection will be removed from the old Wyze Account.
- We will check both the email addresses, and confirm the legacy user status. Once confirmed, we will add Person Detection to your new account so that it displays in your app.