How to change your Wi-Fi details.

Since your Wi-Fi data is entered during the setup process, you must set up your devices like new in order to change your Wi-Fi details.

 

Cameras

Wyze Cam v1/v2/v3/v3 Pro, Wyze Cam Pan v1/v2/v3, and Wyze Cam OG/Telephoto 3x

    1. In the Wyze app, tap Home.
    2. Tap the plus sign + on the top left, then Add Device > Cameras.
    3. Tap on your camera version.
    4. Follow the on-screen prompts to set up your camera again using the new Wi-Fi info.

Wyze Base Station 

    1. In the Wyze app, tap on your Wyze Base Station.
    2. Tap on the settings gear on the top right.
    3. Tap Device Info > Wi-Fi Network.
    4. Follow the on-screen steps to finish the setup using your new Wi-Fi info or by following the steps in our Wyze Base Station Setup Guide.

Wyze Cam Outdoor v1/v2

    1. Delete the camera from the Wyze app. 
      • From the Home tab, tap the pencil icon > Edit Devices.
    2. Set up the devices like new using the new Wi-Fi info by following the steps in our Wyze Cam Outdoor Setup Guide.

Wyze Video Doorbell

    1. With the doorbell connected to power, press the Reset button on the back of the device.
    2. Set up your doorbell like new using the new Wi-Fi info by following the steps in our Wyze Video Doorbell Setup Guide.

Wyze Video Doorbell Pro

    1. Press and hold the button on the side of Wyze Chime Pro for 3-5 seconds until it says "reset successfully". 
    2. The Wi-Fi signal LED will start flashing red > solid yellow > flashing yellow. 
    3. The device is now ready to be set up again like new using the new Wi-Fi info by following the steps in our Wyze Video Doorbell Pro Setup Guide.

 

Power and Lighting

Wyze Bulb v1/v2 and Wyze Bulb Color/BR30

    1. Turn on/off the light switch associated with the bulb 3 times.
    2. Wait for your Wyze Bulb to start pulsing slowly.
    3. Once the bulb starts pulsing, you can set up the device like new with the new Wi-Fi information.
      1. In the Wyze app, tap Home, then tap the + plus sign on the top left.
      2. Tap Add Device > Power & Lighting.
      3. Tap on your bulb type.
      4. Follow the on-screen prompts to set up your bulb again using the new Wi-Fi info.

Wyze Floor Lamp

    1. Toggle the power switch on the cord 5 times.
    2. Once the light begins flashing, set up your lamp like new using the new Wi-Fi info by following the steps in our Wyze Floor Lamp Setup Guide

Wyze Light Strip and Wyze Light Strip Pro

    1. Press and hold the side button on the controller for 7+ seconds until the strip starts pulsing.
    2. Once the lights begin flashing, set up your strips like new using the new Wi-Fi info by following the steps in our Wyze Light Strip (and Pro) Setup Guide

Wyze Plug v1/v2

    1. Press and hold the on/off button on the side of the plug until the status light begins to flash blue.
    2. Once the status light begins to flash blue, set up your plug like new using the new Wi-Fi info by following the steps in our Wyze Plug Setup Guide

Wyze Plug Outdoor

    1. Press and hold one of the power buttons for 10 seconds. 
    2. Once the status lights begin flashing, set up your plug like new using the new Wi-Fi info by following the steps in our Wyze Plug Outdoor Setup Guide. 

Wyze Switch

    1. Press and hold the switch button for 20 seconds.
    2. When the LED status begins to blink quickly, release the button.
    3. Once the status light blinks slowly, set up your switch like new using the new Wi-Fi info by following the steps in our Wyze Switch Setup Guide

 

Home

Wyze Air Purifier 

    1. Press and hold the Auto Mode and Fan Speed buttons until the Wi-Fi icon starts to flash.
    2. Set up the air purifier like new using the new Wi-Fi info by following the steps in our Wyze Air Purifier Setup Guide. 

Wyze Gun Safe

    1. To factory reset, open the Wyze Gun Safe, and press the pairing button for about 3 seconds.
    2. Once you hear a beep, set up the safe like new using the new Wi-Fi info by following the steps in our Wyze Gun Safe Setup Guide. 

Wyze Lock Gateway

    1. Delete your Wyze Lock Gateway from the Wyze app. 
      • From the Home tab, tap the pencil icon > Edit Devices.
    2. Set up your device like new using the new Wi-Fi info by following the steps in our Gateway Setup Guide.

Wyze Robot Vacuum 

    1. Press and hold the home button for 5 seconds. 
      • You should hear a “factory reset will begin” voice prompt.
    2. Release and hold the home button again for 5 seconds.
      • You should then hear a “factory reset was successful” voice prompt.
    3. Set up your vacuum like new using the new Wi-Fi info by following the steps in our Wyze Robot Vacuum Setup Guide.

Wyze Sprinkler Controller

    1. Press and hold the Reset button on the back of the controller for 10 seconds until the lights start flashing yellow. 
    2. Set up Wyze Sprinkler Controller like new using the new Wi-Fi info by following the steps in our Wyze Sprinkler Installation Guide.

Wyze Thermostat

    1. Reset the thermostat by pressing and holding the control wheel for 10 seconds.
    2. Set up your thermostat like new using the new Wi-Fi info by following the steps in our Wyze Thermostat Setup Guide.

 

Sensors

Wyze Sense Hub and Wyze Sense v2

    1. Reset your Wyze Sense Hub by single-pressing the reset button on the back of the hub.
    2. Set up the devices like new using the new Wi-Fi info by following the steps in our Wyze Home Monitoring Setup Guide.

Wyze Sense v1

    1. Walk through setting up your sensors like new using the new Wi-Fi info by following the steps in our Wyze Sense Setup Guide.

 

Additional Notes:

  • For most Wyze devices (not including Wyze Cam Outdoor v1/v2, Wyze Base Station, and Wyze Lock Gateway), you do not need to delete the device from the Wyze app first. Repeating the setup process should override the previous Wi-Fi information while other settings should be retained.
  • The steps in this article should be followed whenever you change your Wi-Fi network name, password, or any other details related to your Wi-Fi network.
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