Wyze Headphones won't connect to Windows 10 via Bluetooth.

Problem

Unable to connect your Wyze Headphones to a Windows 10 computer. 

Troubleshooting tips

  1. Make sure your computer meets adaptation requirements (Windows 10+). 
  2. Be sure to connect to "Wyze Headphones" in the Bluetooth list on your computer.
  3. Power-cycle your Wyze Headphones and try again.
    • Single press the round Power button on the right ear cup.
  4. If using Zoom or similar meeting software on a PC, select Wyze Headphones as both the microphone and speaker in the software settings. 

If you're still having issues, reach out to our support team for more help.

Have more questions? Submit a request