Important: Update your Wyze app and firmware ASAP

Update by 1/22/21 to continue to use Wyze Robot Vacuum.

Now that we have your attention, please update the Wyze app to the most recent version available in the Apple App Store or Google Play store

After updating your Wyze app, update your Wyze Robot Vacuum firmware (to version 1.6.97). The app may prompt you to update or you can update from your Settings.

To update your vacuum's firmware:

  1. In the Wyze app, tap on your Wyze Robot Vacuum.
  2. Tap on the Settings gear on the top right.
  3. Tap Device Info > Firmware Version > Update

This is a critical update due to a server-side change. If you do not update the app and firmware, you will not be able to use Wyze Robot Vacuum in the app after 1/22/2021.

What will happen if I don't update?

You will not be able to use Wyze Robot Vacuum in the Wyze app. You will still be able to use the vacuum using the Power and Home buttons on the device.

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