The map doesn't load anymore in the app.

Problem:

When you open Wyze Robot Vacuum in the app, the map doesn't display. You had a map before, but now it's gone.

Possible Causes:

  • The vacuum was manually moved during the last mapping / cleaning.

Troubleshooting Tips:

  • Do not interrupt or move the vacuum during a clean. It will not save the map.
  • If the vacuum stops to charge mid-clean, it will not save the map.
  • Reset the map, then start a "Clean" with the vacuum starting at the charging station and returning to the charging station with no interruptions during the clean.
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