My Wyze Scale measurements are wrong.

Problem:

Your Wyze Scale measurements are incorrect; your weight measurement is wrong.

Troubleshooting Steps:

  1. Check if you're in Athlete mode.
    • Athlete mode should only be enabled for users with 3-5% body fat.
    • In the Wyze app, tap on your Wyze Scale then Settings > Users > (your Nickname). Turn Athlete mode Off if needed.
  2. Replace the batteries. 
    • Make sure you're using Alkaline batteries in the scale as lithium-ion and rechargeable batteries can skew the scale's functionality.
  3. Clean the scale's surface.
    • Wipe off the Wyze Scale surface with a damp cloth, then try again.
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