Wyze Plug Outdoor firmware update fails.

Problem

When trying to update your outdoor plug's firmware, you see "Update Failed"

Troubleshooting Steps:

  1. Make sure your outdoor plug is connected to power.
  2. Make sure it's connected to a 2.4GHz WiFi connection, and it's working properly. 
    • With your phone or tablet connected to the same WiFi network as the outdoor plug, try to use the Internet.
    • If you cannot use the Internet, your WiFi may be offline or weak. Try moving the outdoor plug closer to your router, or restart your router.
  3. Check that your Internet connection is stable during the firmware update. 
  4. If the outdoor plug is offline after the firmware update, reset the plug.
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