My Blood Oxygen Level measurement is incorrect.

Problem

When measuring your Blood Oxygen Level (SpO2), the result is incorrect or inconsistent. 

Troubleshooting Tip:

Make sure your watch is comfortably snug on your wrist, with the sensor completely touching your skin. Stay still until the measurement is complete, about 10-20 seconds. When the result displays, that is your real-time blood oxygen level.

You must be wearing the watch for your blood oxygen level to display.

Have more questions? Submit a request
Still need help?
Contact Us