My new sensor isn't displaying on the Monitoring tab.

Problem

You've added a new entry or motion sensor, but it doesn't display in Wyze Home Monitoring.

Troubleshooting

There are 3 ways in the Wyze app to add a new sensor after you've set up your system:

  1. From the Home screen, tap the + plus sign, then tap Sensors. Choose the sensor you want to add.
  2. From the Home screen, tap on your Sense Hub, then the + plus sign .
  3. From the Monitoring tab, tap Home Monitoring Settings > Home & Away > Add New Sensor. Choose the sensor you want to add.

Once added, your new sensor will not add a sensor to a monitoring mode (Home, Away, etc.) directly. From the Monitoring tab, you must tap Home Monitoring Settings > Home & Away > Edit and assign your new sensor to a specific monitoring mode.

hms-assign-sensor.png

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