Wyze Floor Lamp uses a BluetoothⓇ connection.
Wyze Floor Lamp uses BLE 5.0 technology and doesn't require Wi-Fi. Please make sure your Bluetooth is turned on on your phone when using the floor lamp with your Wyze app.
Happy Holidays 2023! The holidays are upon us, and you may experience longer than usual wait times. Our support team appreciates your patience while we work through this busy holiday season! ❄️