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Presents as: Unable to get the Wyze Floor Lamp to set up in the Wyze app successfully.
- Make sure you are following the steps outlined in the Wyze Floor Lamp Setup Guide, here.
- Make sure your phone/device is connected to a 2.4GHZ WiFi network for setup. Wyze products are not compatible with 5GHz WiFi networks.
- Make sure your Bluetooth is turned on. Turn it off and turn it back on.
- Try factory resetting the floor lamp:
- Toggle the power switch on the cord 5 times.
- The light will pulse briefly when the lamp is successfully reset.
- Try setup again
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