My Wyze Buds will not turn on.

Problem:

Wyze Buds will not turn on at all, they have no power.

Troubleshooting Tips:

  1. Make sure your Wyze Buds are charged. 

    • Place them in the charging case, and charge for at least 2 hours.

    • Use the included wired charger.

  2. Factory reset your Wyze Buds, then set them up again in the Wyze app.

    • With the buds in the case, press and hold the reset button for 20 seconds.

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