My Wyze Buds will not turn on.

Problem

Your Wyze Buds will not turn on at all, they have no power.

Troubleshooting

1. Make sure your Wyze Buds are fully charged. 
   • Place them in the charging case, and charge for at least 2 hours.
   • Use the included wired charger.
2. Factory reset your Wyze Buds, then set them up again in the Wyze app.
   • With the buds in the case, press and hold the reset button for 20 seconds.