My Wyze Buds are not charging.

Problem:

Your Wyze Buds are in their charging case, and the case is connected to the charging cable, but it's not charging. 

Troubleshooting Tips:

  1. Make sure that your Wyze app is up to date.

  2. Confirm that your Wyze Buds firmware is up to date

  3. Plug the charger into a different power outlet.

  4. Try using a different charging cable.

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