There's static noise when viewing to the live stream.

Problem:

There is a static, crackling noise when viewing / listening to the live stream.

Troubleshooting Tips: 

  1. Check that your Wyze app and firmware are up to date.
  2. Power cycle the camera by unplugging it from power, then plugging it back in.
  3. Try to factory reset your camera.
  4. Try to flash the firmware to an earlier version if you have a 32 GB microSD card available.

If you continue to have issues with static in the live stream, reach out to our Wyze Wizards for more help.

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