How do I replace the batteries in my Wyze Sense Keypad?

The steps below apply to Wyze Sense Keypad, not Wyze Lock Keypad.

Note: Wyze Sense Keypad requires 3 AA batteries.

To replace the batteries:

  1. If your keypad is mounted, grasp the keypad and push upwards to remove it.
  2. Turn the keypad around so the back is facing you.
    wyze_sense_keypad_front_PNG.pngwyze_sense_keypad_back_PNG.png
  3. Slide the back cover of the keypad down to remove it.
  4. Remove the old batteries.
  5. Insert new batteries. Wyze Sense Keypad requires 3 AA batteries.
    • Make sure the positive ( + ) and negative ( - ) sides are correct.
  6. Check that the Home button on the front of the keypad lights up. 
    • If no lights turn on, return to step 5.
  7. Replace the battery cover and re-mount the keypad.
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