To factory reset the safe:
- Use the backup key to unlock the safe.* The keyhole is located on the left side of the safe, underneath the hidden cover. Insert the key and turn counterclockwise to unlock the safe.
- Delete the gun safe from the Wyze app.
- Press and hold the pairing button inside the safe for about 3 seconds until you hear a beep and set up like new.
* DO NOT store the Backup Keys in th safe.