My Wyze Gun Safe’s internal lights are not working.

Problem

The interior lights do not turn on when opening Wyze Gun Safe.

Troubleshooting Steps:

1. Verify that the internal lights setting is turned on via the app.
   • In the Wyze app, select your Wyze Gun Safe > Settings > Light Settings > Interior Light should be enabled.
2. Power cycle Wyze Gun Safe by removing the batteries for 5 seconds and then reinserting the batteries.
3. Factory reset Wyze Gun Safe.
   • To factory reset, open Wyze Gun Safe, press the pairing button for about 3 seconds until you hear a beep, and attempt setup again.
4. Replace the batteries with new ones.
   • Wyze Gun Safe uses 4x AA alkaline batteries.