My Wyze Gun Safe’s internal lights are not working.

Problem

The interior lights do not turn on when opening Wyze Gun Safe.

Troubleshooting Steps:

  1. Verify that the internal lights setting is turned on via the app.
    • In the Wyze app, select your Wyze Gun Safe > Settings > Light Settings > Interior Light should be enabled.
  2. Power cycle Wyze Gun Safe by removing the batteries for 5 seconds and then reinserting the batteries.
  3. Factory reset Wyze Gun Safe.
    • To factory reset, open Wyze Gun Safe, press the pairing button for about 3 seconds until you hear a beep, and attempt setup again.
  4. Replace the batteries with new ones.
    • Wyze Gun Safe uses 4x AA alkaline batteries.
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