My Wyze Air Purifier is not turning on.

Problem:

Wyze Air Purifier does not turn on or the screen does not light up when the air purifier is plugged into power.

Troubleshooting Tips:

1. Check that the power cord is fully plugged in and that there is no visible damage.
2. Power cycle your Wyze Air Purifier.
   • Unplug your air purifier from its power source and plug it back in.
3. Factory reset the air purifier.
   • Press and hold the power button for 10 seconds.
4. Plug your air purifier into another power source.
5. Reach out to our team for more help.