My Wyze Air Purifier is not turning on.

Problem:

Wyze Air Purifier does not turn on or the screen does not light up when the air purifier is plugged into power.

Troubleshooting Tips:

  1. Check that the power cord is fully plugged in and that there is no visible damage.
  2. Power cycle your Wyze Air Purifier.
    • Unplug your air purifier from its power source and plug it back in.
  3. Factory reset the air purifier.
    • Press and hold the power button for 10 seconds.
  4. Plug your air purifier into another power source.
  5. Reach out to our team for more help.
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