The display doesn't turn on when you step on your Wyze Scale X.
- Double-check the battery compartment.
- Was the plastic strip completely removed during setup?
- Are 4 x 1.5V AAA batteries installed?
Check the Wyze app for the battery level.
- If low, replace the batteries.
If your scale doesn't turn on with new batteries, reach out to our Wizards team for more help.