How can we help?

Search support articles, FAQ's, troubleshooting, and contact us

Wyze Holidays 2024! 🌲 Due to increased volumes, please expect extended shipping times.
🌰 Our Black Friday and Cyber Monday events were stellar! Please expect extended shipping times while we work through your orders this holiday season. Use our AI search tool above 👆 and chat tool to check your order status, troubleshoot, and get answers quickly! 🌰
  • Get started with our bestselling Wyze Cams and our must-have doorbells and floodlights.
  • Cam Plus, Cam Protect, Wyze Home Monitoring. Set up all of your Wyze monitoring solutions here.
  • Your gateway to a smarter home. Monitor your cameras, control your devices, and update your settings all from the app.
  • From Wyze Scale to Wyze Headphones, set up our most popular lifestyle devices here.
  • Any undamaged item purchased from the Wyze Store can be returned to Wyze within 30 days.
  • Access YOUR Wyze at my.wyze.com. Learn how to do (and view) it all here.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.