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Which 3rd party integration you are having an issue with?(optional)

What can we help you with?

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How did you attempt to place your order?(optional)

What return issue can we help you with?(optional)

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Order Number:(optional)

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What is your billing issue?(optional)

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Please Select Your Primary Issue

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What product can we help with?(optional)

General Wyze Question

What general question do you have?

Reason for requesting a return:(optional)

Accessories(optional)

Please select your Wyze Cam version(optional)

Please select your Wyze Sense product:(optional)

Please select your Wyze Video Doorbell product:(optional)

Please select your Wyze Lock device:(optional)

What is your issue with your Wyze Bulb Color BR30?(optional)

What question do you have about the Wyze Mesh Router?(optional)

What question do you have about the Wyze Mesh Router Pro?(optional)

What issue are you having with your Wyze Band?(optional)

What is the issue you are having with your Wyze Buds?(optional)

What issue are you having with your Wyze Buds Pro?(optional)

What issue are you having with your Wyze Bulb v1?(optional)

What issue are you having with your Wyze Cam v1?(optional)

What issue or question do you have about the Wyze Cam v3 Pro?(optional)

What is your question about your Wyze Cam OG?(optional)

What is your question about your Wyze Cam OG Telephoto?(optional)

What is your issue with your Wyze Bulb Color?(optional)

What issue are you having with your Wyze Bulb White v2?(optional)

What issue are you having with Cam Plus?

What issue are you having with Cam Protect?

What issue are you having with your Wyze Chime Pro?(optional)

What question do you have about Wyze Room Sensor?(optional)

02 - Climate Sensor Codes(optional)

02 - Climate Sensor

What is your issue or question about Wyze Air Purifier?(optional)

What issue are you having with your Wyze Contact Sensor v1?(optional)

What issue are you having with your Wyze Cordless Vacuum?(optional)

What issue are you having with your Wyze Floodlight?(optional)

What issue are you having with your Wyze Floodlight Pro?(optional)

What issue are you having with your Wyze Floor Lamp?(optional)

What issue are you having with your Wyze Handheld Vacuum?(optional)

What issue are you having with your Wyze Headphones?(optional)

What issue are you having with your Wyze Home Monitoring Service?

What issue are you having with your Wyze Lamp Socket?(optional)

02 - Leak Probe Codes(optional)

02 - Leak Probe

02 - Leak Sensor Codes(optional)

02 - Leak Sensor

What issue are you having with your Wyze Light Strip?(optional)

What issue are you having with your Wyze Light Strip Pro?(optional)

What issue are you having with your Wyze Lock Gateway?(optional)

What issue are you having with your Wyze Lock Keypad?(optional)

What issue are you having with your Wyze Motion Sensor?(optional)

What issue are you having with your Wyze Night Light?(optional)

What issue are you having with your Wyze Plug?(optional)

What issue are you having with your Wyze Scale?(optional)

What issue are you having with your Wyze Scale S?(optional)

What issue are you having with your Wyze Scale X?(optional)

What issue are you having with your Wyze Cam Pan v1?(optional)

What issue are you having with your Wyze Solar Panel?(optional)

What issue are you having with your Wyze Sprinkler Controller?(optional)

What issue are you having with your Sprinkler Plus Service?

What issue are you having with your Wyze Thermostat?(optional)

What issue are you having with your Wyze Watch 44?(optional)

What issue are you having with your Wyze Watch 47?(optional)

What issue are you having with your Wyze Wired Video Doorbell?(optional)

What issue are you having with your Wyze Cam v2?(optional)

What issue are you having with your Wyze Robot Vacuum??(optional)

What issue are you having with your Wyze app?(optional)

What issue are you having with your Wyze Cam Outdoor v1?(optional)

What issue are you having with your Wyze Cam Outdoor v2?(optional)

What issue are you having with your Wyze Cam Pan v2?(optional)

What question do you have about your Wyze Cam Pan v3?(optional)

What issue are you having with your Wyze Cam v3?(optional)

What issue or question do you have about the Wyze Cam Battery Pro?(optional)

What issue are you having with your Wyze Chime?(optional)

What issue are you having with your Wyze Lock Bolt?(optional)

What issue are you having with your Wyze Lock?(optional)

What issue are you having with your Wyze Outdoor Plug?(optional)

What issue are you having with your Wyze Switch?(optional)

What issue are you having with your Wyze Video Doorbell Pro?(optional)

What issue are you having with Cam Plus Lite?

What issue are you having with your Wyze Base Station?(optional)

How can we help?(optional)

What issue or question are you having with your Wyze Thermostat?(optional)

What issue or question do you have about your Wyze Gaming Headset?(optional)

What issue are you having with your Wyze Sensor Bridge?(optional)

What is your AI event tagging issue?(optional)

What is your setup issue with your Wyze Cam v3 Pro?(optional)

What is your setup issue with your Wyze Garage Door Controller Camera?(optional)

What camera performance issue are you having with your Wyze Garage Door Controller Camera?(optional)

Please choose your connectivity issue for your Wyze Garage Door Controller Camera(optional)

What audio quality issue are you having with your Wyze Gaming Headset?(optional)

What setup issue are you having with your Wyze Gaming Headset?(optional)

What connectivity issue are you having with your Wyze Gaming headset?(optional)

What SD Card performance issue are you experiencing with Wyze Cam Pan v3?(optional)

Please select what image quality issue you are having with Wyze Cam Pan v3(optional)

Please choose your connectivity issue for your Wyze Pan Cam v3(optional)

What camera performance issue are you experiencing with Wyze Cam Pan v3?(optional)

What audio quality issue are you having with the Wyze Cam Pan v3?(optional)

What is your audio quality issue with your Wyze Cam OG?(optional)

What camera performance issue are you having with your Wyze Cam OG?(optional)

What is your connectivity issue with your Wyze Cam OG?(optional)

What is your image quality issue with your Wyze Cam OG?(optional)

What is your SD card issue with your Wyze Cam OG?(optional)

What is the color of the indicator light on your Wyze Cam OG?(optional)

What is your audio quality issue with your Wyze Cam OG Telephoto?(optional)

What is your setup issue with your Wyze Cam OG?(optional)

What camera performance issue are you having with your Wyze Cam OG Telephoto?(optional)

What is your connectivity issue with your Wyze Cam OG Telephoto?(optional)

What is your image quality issue with your Wyze Cam OG Telephoto?(optional)

What is your SD card issue with your Wyze Cam OG Telephoto?(optional)

What is your setup issue with your Wyze Cam OG Telephoto?(optional)

What is the color of the indicator light on your Wyze Cam OG Telephoto?(optional)

What light quality issue are you having with your Wyze Bulb Color BR30?(optional)

Account Login Issues(optional)

What platform are you having a login issue?

What connectivity issue are you having with your Wyze Air Purifier?(optional)

What is your audio quality issue with your Wyze Cam v3 Pro?(optional)

What is your connectivity issue with your Wyze Cam v3 Pro?(optional)

What camera performance issue are you having with your Wyze Cam v3 Pro?(optional)

What is your image quality issue with your Wyze Cam v3 Pro?(optional)

What is your setup issue with your Wyze Cam v3 Pro?(optional)

What is your question regarding Air Filter Subscription?

What is your SD card issue with your Wyze Cam v3 Pro?(optional)

What is the color of the indicator light on your Wyze Cam v3 Pro?(optional)

What camera performance issue are you having with your Wyze Cam v3?(optional)

Please choose your setup issue for your Cam Pan v2(optional)

What subscription issue are you having with Cam Protect?

What setup issue are you having with your Wyze Cam v2?(optional)

What audio quality issue are you having with your Wyze Cam v2?(optional)

What connectivity issue are you having with your Wyze Cam v2?(optional)

What camera performance issue are you having with your Wyze Cam v2?(optional)

What SD card issue are you having with your Wyze Cam v2?(optional)

What image quality issue are you having with your Wyze Cam v2?(optional)

What connectivity issue are you having with your Wyze Watch 44?(optional)

What watch feature issue are you having with your Wyze Watch 44?(optional)

What hardware issue are you having with your Wyze Watch 44?(optional)

What watch power issue are you having with your Wyze Watch 44?(optional)

What connectivity issue are you having with your Wyze Watch 47(optional)

What watch feature issue are you having with your Wyze Watch 47?(optional)

What is your filter subscription issue with Wyze Air Purifier?(optional)

What hardware issue are you having with your Wyze Watch 47?(optional)

What watch feature issue are you having with your Wyze Watch 47?(optional)

What connectivity issue are you having with your Wyze Base Station?(optional)

What connectivity issue are you having with your Wyze Sensor Bridge?(optional)

What setup issue are you having with your Wyze Sensor Bridge?(optional)

What is your SD card issue with your Wyze Cam v3?(optional)

What is the color of the indicator light on your Wyze Cam v3?(optional)

What is your audio quality issue with your Wyze Cam v3?(optional)

What is your setup issue with your Wyze Cam v3?(optional)

What is your question?

Where did you purchase Cam Plus from?

What is the issue you are having?

What is your image quality issue with your Wyze Cam v3?(optional)

03 - Bulb Connectivity(optional)

What is your setup issue with Wyze Bulb v1?(optional)

What audio quality issue are you having with the Wyze Cam Pan v2?(optional)

What camera performance issue are you experiencing with Wyze Cam Pan v2?(optional)

Please choose your connectivity issue for your Wyze Pan Cam v2(optional)

Please select what image quality issue you are having with Wyze Cam Pan v2(optional)

What SD Card performance issue are you experiencing with Wyze Cam Pan v2?(optional)

What technical issue are you having with Cam Protect?

What subscription issue are you having with Cam Plus?

What technical issue are you having with Cam Plus?

Which of the following best describes your question?

What is your question?

What is your connectivity issue with your Wyze Cam v3?(optional)

What audio quality issue are you having with your Wyze Chime?(optional)

What audio quality issue are you having with your Wyze Chime Pro?(optional)

What connectivity issue are you having with your Wyze Chime Pro?(optional)

What setup issue are you having with your Wyze Chime Pro?(optional)

What status light issue are you having with your Wyze Chime Pro?(optional)

What setup issue are you having with your Wyze Chime?(optional)

What battery issue are you having with your Wyze Contact Sensor?(optional)

What connectivity issue are you having with your Wyze Contact Sensor?(optional)

What setup issue are you having with your Wyze Contact Sensor?(optional)

What status update issue are you having with your Wyze Contact Sensor?(optional)

What Discover issue are you having with the Wyze app?(optional)

What Event Video issue are you having with the Wyze app?(optional)

What audio quality issue are you having with your Wyze Headphones?(optional)

What connectivity issue are you having with your Wyze Headphones?(optional)

What setup issue are you having with your Wyze Headphones?(optional)

What is your subscription issue with Wyze Home Monitoring service?

What technical issue are you having with Wyze Home Monitoring Service?

Where did you purchase your Wyze Home Monitoring Service items?(optional)

What is the battery issue with your Wyze Lock Keypad?(optional)

What is your connectivity issue with your Wyze Lock Keypad?(optional)

What is your setup issue with your Wyze Lock Keypad?(optional)

What light quality issue are you having with your Wyze Bulb Color?(optional)

What is your connectivity issue with your Wyze Lock?(optional)

What is your connectivity issue with your Wyze Lock Gateway?(optional)

What is the setup issue with your Wyze Lock Gateway?(optional)

What is your install issue with your Wyze Lock?(optional)

What is your setup issue with your Wyze Lock?(optional)

What battery issue are you having with your Wyze Motion Sensor?(optional)

What connectivity issue are you having with your Wyze Motion Sensor?(optional)

What setup issue are you having with your Wyze Motion Sensor?(optional)

What status update issue are you having with your Wyze Motion Sensor?(optional)

What is your notification issue with the Wyze App?(optional)

What is your connectivity issue with your Wyze Plug?(optional)

What is your setup issue with your Wyze Plug?(optional)

03 - Plug Power Quality(optional)

What is the Plug power quality issue you are experiencing?

What Rules issue are you having with the Wyze app?(optional)

What Sharing issue are you having with the Wyze app?(optional)

What Shop issue are you having with the Wyze app?(optional)

What subscription issue are you having with Sprinkler Plus?

What connectvity issue are you experiencing with Wyze Switch?(optional)

Please select your Wyze Switch Installation issue below(optional)

Please select your Setup Issue below(optional)

What install issue are you having with your Wyze Thermostat?(optional)

What UI issue are you having with the Wyze app?(optional)

Please choose your Audio Quality issue below(optional)

Please choose the Connectivity issue you are experiencing (optional)

Please choose the Image Quality issue you are experiencing(optional)

Please choose the Installation issue you are experiencing(optional)

Please choose your Setup issue below(optional)

What is your connectivity issue with Wyze Cam Outdoor?(optional)

What is your setup issue with Wyze Cam Outdoor?(optional)

What connectivity issue are you having with your Wyze Wired Video Doorbell?(optional)

What is your installation issue with Wyze Wired Video Doorbell?(optional)

What setup issue are you having with your Wyze Wired Video Doorbell?(optional)

What setup issue are you having with your Wyze Base Station?(optional)

What issue are you having?(optional)

What technical issue are you having with Cam Plus Lite?

What Monitoring Tab issue are you having with the Wyze Home Monitoring Service?

04- Cam Plus Price Change

Please select the question you have for price change

What is your Noonlight issue with Home Monitoring Service?(optional)

What Noonlight Issue are you experiencing with Cam Protect?

What Person Detection Issue are you having with Cam Protect?(optional)

Is there a reason you want to change your email address?

What is your question?

Where did you purchase the service from?

What is your setup issue with Wyze Cam Protect service?

What is the issue you have with your subscription?

What is the issue with the services website?

Where did you purchase your license from?

Where did you purchase the subscription from?

What issue are you having with your AI events

Please select the correct option.

Is there a reason you would like to Cancel your subscription?

What is the reason for cancellation?

What is the issue with Friendly Faces?(optional)

What is the error message?

What is the issue with your Web view?

which setting do you have a question about?

What is the Issue with notifications for Home Monitoring Service?

What is the device that your webview doesnt load with?

What is the issue with the video veriy feature?

Which browser are you using?

What is the issue with your Monitoring Tab for Cam Protect?

What is your connectivity issue with Wyze Home Monitoring service?

Is there a reason you would like to Cancel your subscription?

What is your firmware issue with Wyze Home Monitoring service?(optional)

What is your setup issue with Wyze Home Monitoring service?(optional)

What is wrong with your HMS license?

What are your questions related to Smart Vision

Please select from the following options

which setting do you have a question about?

Which Promotion are you referring to?

what is the issue with your sense hub?

Which Device are your referring to?

What are questions that you have about Wyze Web view?

Select the option that fits your concern

Which sensor are you having issue with?

Which AI event is having issues?

What is the issue with Unlimited Plan Purchase?

Please select the device you are having issue with?

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