Wyze Solar Cam Pan Recall Request

This form is only for Wyze Solar Cam Pan Recall Requests. To help us process your request as quickly as possible, please include accurate information in the form below.

Once we receive this information, we'll review your request and reply with the next steps. If you don't see a confirmation email within 30 minutes, please check your spam or junk folder.

Do not change the subject on the form below

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Your email address

First Name

Last Name

Subject

Description

Full mailing address (including post code and country)

Phone Number

Date of Purchase

Where did you purchase your Wyze product from?

What other location did you purchase your Wyze Product from?(optional)

Order Number

Current Device State

Camera Online Status

MAC Address

I confirm I will dispose of my Solar Cam Pan Security Camera with lithium-ion battery in accordance with local and state regulations.

I understand that by participating in the Wyze Solar Cam Pan Voluntary Recall, Wyze will disable my device and it will no longer function. Do not reuse, resell, or transfer the device to another person.

I understand this is a violation of Federal Law for anyone to sell, offer for sale, or distribute any recalled product.

Attachments(optional)

Add file or drop files here

Important — Please Read Before Submitting

Terms of Recall: By clicking “Submit” below, you acknowledge that Wyze will disable every recalled camera and it will no longer function. You also confirm that you will dispose of the Solar Cam Pan and included battery in accordance with local and state ordinances.