Articles in this section

Could I be locked out of the garage during a power outage?

Yes, because your garage door opener will also lose power.

Wyze Garage Door Controller will not be able to control your garage door opener in the event of a power outage. Your garage door opener will not work at all until power is restored. 

In the event of a Wi-Fi outage, your garage door opener will still work, however Wyze Garage Door Controller will not work until the connection is restored.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.