Articles in this section

Can the scale recognize me and only send my data to me?

Yes, the scale will only send your measurements to you.

Wyze Scale X can differentiate up to 8 user’s measurements as long as their weight difference is greater than 13.2 lb with the app closed, or greater than 6.6 lb with the app open. Even if you have other family members on your Wyze account, your scale measurements will only be sent to your own user profile in the app.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.