Articles in this section

How do I return a Wyze order made in TikTok Shop?

To return a return for your Wyze order from our TikTok Shop:

  1. Open the TikTok app on your device, then tap your profile picture.
  2. Tap My Orders.
  3. Select the order you would like to return, then tap Return.
  4. Follow the instructions provided by the seller.
If you run into any issues, get in touch using our support chat and we'll take a look.

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Contact Us

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. US Phone: +1 (206) 339-9646.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.