There are many reasons why you might not be seeing your commission, but the most notable is that you have not generated at least $25 in locked commission. If $25 in locked commission has not been generated, then the payment will be delayed until the next payment cycle.
Other reasons for why you might not be seeing your commission are:
- Your personal payment information is incorrect
- There is a hold on your account (i.e. your W9 form was not received by our partner Pepperjam Ascend)
- Your commissions are delayed
We recommend reaching out to Pepperjam Ascend for further assistance if you're experiencing any of the issues listed above. You can contact them here.