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I'm not seeing my commission.

There are many reasons why you might not be seeing your commission, but the most notable is that you have not generated at least $25 in locked commission. If $25 in locked commission has not been generated, then the payment will be delayed until the next payment cycle.

Other reasons for why you might not be seeing your commission are:

  • Your personal payment information is incorrect
  • There is a hold on your account (i.e. your W9 form was not received by our partner Pepperjam Ascend)
  • Your commissions are delayed

We recommend reaching out to Pepperjam Ascend for further assistance if you're experiencing any of the issues listed above. You can contact them here.

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