Yes, both chimes must be bypassed.
Detailed Question
My home has 2 mechanical chimes installed, one downstairs and one upstairs. Do I have to bypass them both or will one still work with Wyze Video Doorbell installed?
Answer
Both mechanical chimes must be bypassed when setting up Wyze Video Doorbell.
Additional Notes:
- Can I have one mechanical chime still hooked up?
- No, it is not possible to have one chime box hooked up and functional. This would draw power from the system when triggered and force Wyze Video Doorbell offline until power is restored.
- Wyze Video Doorbell only works with Wyze Chime, not your existing mechanical chime system.