My clock face installation failed.


You're trying to add a clock face to your "My Face" list, but you cannot. You see an error message.

Troubleshooting Steps:

  1. Make sure you don't already have 6 faces installed. 
    1. In the Wyze app, tap on your Wyze Watch then Edit next to Clock Face.
    2. If you see My Face (6/6) at the top of the screen, tap the . . . three dots and remove one clock face. Tap the red minus icon next to the face you want to remove, then Ok.
    3. Try to install the clock face again.
  2. Reload the Wyze Watch in the app and try again.
    1. From the Wyze app, back out to the Home screen.
    2. Tap on your Wyze Watch and let it load.
      • This will force the Wyze Watch and the app to sync.
    3. Try to install the clock face again.
Have more questions? Submit a request
Still need help?
Contact Us