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How do I get Pro AI?

To add Pro AI to a camera in the Wyze app:

Make sure the camera already has an active Cam Plus or Cam Unlimited plan. Cloud 60 can't be purchased on its own — it requires an eligible base plan.

  1. Open the Wyze app.

  2. Go to Account > Services.

  3. Select Pro AI.

  4. Select the eligible camera(s).

  5. Complete your purchase.

Once purchased, Pro AI turns on automatically for that camera. You don't need to change any other settings.

Additional Notes:

  • Pro AI can't be applied retroactively — it won't 

  • If your account has mixed or multiple plans, the app may direct you to my.wyze.com for easier management.

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