1. Wyze
  2. Services
  3. Wyze Web View
  4. Wyze Web View Troubleshooting

Web view crashed while viewing the live stream

Avatar
Brenda

Problem

Wyze Web View crashed while viewing the live stream.

Troubleshooting

  1. Check the Wyze app (on your phone/tablet) to make sure the live stream is working there.
  2. Take a screenshot of the page with the error message.
  3. On your computer:
    1. Open Developer console > View > Developer > Developer Tools. Press F12 on your keyboard to open this link.
    2. Copy the details in the Network Tab 
    3. Use our Support bot submit your screenshot and info to our engineering team. 
Have more questions? Submit a request
Still need help?
Contact Us