Articles in this section

Can I use Wyze Video Doorbell v2 with my old wall plate?

You have a Wyze Video Doorbell v1 (first version) and want to know if you can swap out the doorbell, and mount your new Wyze Video Doorbell v2 to the same wall plate.

Answer: No, Wyze Video Doorbell v2 is bigger than the v1, and so is the wall plate. Use the included installation kit to mount your new doorbell.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.