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Why are there voices coming from my Wyze device?

Understanding unexpected audio from your device

If you’ve ever heard what sounded like someone talking through your device when no one should be there, it’s understandable to feel concerned. However, in most cases, this situation is caused by either RF signals or an audio echo. Here's a breakdown to help you understand what's happening and ensure your home security is intact.

RF Signals: What You Need to Know

RF (Radio Frequency) signals can sometimes interfere with electronic devices, including your smart home camera. This interference can occasionally cause strange audio phenomena, like brief snippets of radio or other wireless communications being picked up and played through the camera's speaker. While this might sound alarming, rest assured that this is not someone hacking into your camera but rather an unintentional side effect of RF interference.

Audio Echoes: A Common Cause

More often than not, what you’re hearing might be an echo of your own voice or background noise. Here’s how it works:

  1. Audio Capture: Your camera’s microphone picks up sound from its environment, which might include your voice or any other audio near the camera.
  2. Transmission Delay: This audio is then transmitted to your viewer device (like your smartphone or tablet) as part of the live feed.
  3. Echo Creation: If the microphone on your viewer device picks up this audio and sends it back to the camera, the delay in transmission can create an echo effect. This echo might sound like someone else is talking through the camera when, in fact, it’s simply a delayed repetition of the original sound.

Confirming Everything is Secure

If you hear unexpected audio, take a moment to confirm that everything is secure:

  • Check for RF Interference: Ensure that your camera is not placed near devices that emit strong RF signals, like radios, baby monitors, or other wireless devices. However, there may be others in the area who might emit these signals!
  • Consider the Environment: If there’s a possibility that the audio you heard was an echo, try adjusting the volume settings on your viewer device or moving it away from the camera to minimize the chances of the microphone picking up the transmitted sound again.

We understand that hearing unexpected audio can be unsettling, but in most cases, it’s simply a matter of RF signals or audio echoes. By following the steps outlined above, you can ensure that your smart home camera continues to keep your home safe and secure.

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