Problem
When Descriptive Alerts are enabled, you’re receiving too many notifications.
Troubleshooting
By default, Descriptive Alerts are turned off. When enabled, you will receive two notifications per Event. The first will be a standard detection notification and the second will be a detailed AI summary of the Event. This is by design.
To adjust your Descriptive Alert settings:
- Navigate to the Wyze app, then tap on the Account tab.
- Tap Wyze Intelligence > Descriptive Alert.
At this time, it is not possible to enable Descriptive Alerts without also enabling standard notifications.