Emergency Dispatch is a Cam Unlimited Pro feature!
With a subscription to Cam Unlimited Pro, you'll have Emergency Dispatch which lets you contact our monitoring center to request Emergency Dispatch directly from the Wyze app, rather than leave the app to dial. E-911, unlike direct-dial 911, provides your location to dispatchers.
To use the Emergency Dispatch in an emergency:
- While viewing the Live stream or playback, tap the phone 📞 icon at the top of the screen.
- Press and hold your type of emergency in the dropdown to request dispatch.
- Medical, Police, or Fire.
- You'll be contacted quickly by our monitoring center.
- You can tap Cancel to cancel the alarm.
Additional Notes:
- Shared users cannot use Emergency Dispatch. Only the primary account owner can use Emergency Dispatch.
- You must add your home address and phone number on the Monitoring tab to use Emergency Dispatch. If you skip this step and want to enable the feature later, tap the greyed-out phone icon on the Home or Monitoring tab to add your details.