Wyze Plug Setup Guide

Wyze Plug is a smart plug you can control using WiFi. You can use Wyze Plug to turn any device into a smart device that can be turned on or off from your smartphone or tablet. 

To set up your Wyze Plug:

  1. In the Wyze app, tap Home, then tap + plus sign on the top left.

  2. Tap Add Device.

  3. Tap Power & Lighting > Wyze Plug.

  4. Select the Classic smart plug or the 2021 version.

    • Look at the back of your Wyze Plug device, then reference the photos on the screen.
      Wyze_Plug_Setup_1.png

  5. Do you have a Key symbol on your plug? 

    • Yes: Tap Wyze Plug (2021 version)

      1. Plug in your Wyze Plug into an outlet. 

        • The status light on the plug will flash blue, indicating it’s in pairing mode.

        1. Tap Next.

        2. Select your network and enter your network password. Tap Next.

        3. Pairing will complete automatically.

        4. Enter a name for your Wyze Plug, then tap Finish.

    • No: Tap Wyze Plug

      1. Plug in your Wyze Plug into an outlet. 

        • The status light on the plug will flash blue, indicating it’s in pairing mode. If the status light isn’t flashing, press and hold the on/off button on the plug itself.

        1. Select your network and enter your network password. Tap Next.

        2. Select the Wyze Plug’s WiFi and tap Connect.

        3.  Back in the Wyze app, the plug will finish connecting automatically.

        4. Once complete, the status light will stop flashing and will prompt you to name the device.

        5. Enter a name for Wyze Plug, then tap Finish

     

  6. You’re all set!

Additional Notes: 

  • Android, Samsung users:

    • When connecting to the Wyze Plug’s network, be sure to stay connected to the WiFi network when prompted that the network doesn’t have an internet connection, instead of switching to mobile data. If you switch to mobile data, the setup process will stop.

  • Android, non-Samsung users:

    • When connecting to the Wyze Plug’s network, be sure to accept the popup stating the network has no internet. Dismissing or denying this message will stop the setup process.

  • iOS 13+ users:

    • Please check to make sure the Location Services permission is allowed in your settings. Here’s how to do this:

      1. Open the Settings app on your phone.

      2. Go to Privacy Settings.

      3. Go to Location Services.

      4. Make sure that the Wyze app is granted permission to use this while it’s running.

      Note: If you have your Wyze Plug in a wall outlet that’s controlled by on/off switch, ensure that the switch is turned on.

Have more questions? Submit a request