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My Wyze Plug won't turn on when connected to power.

Problem

Your Wyze Plug is plugged into a power outlet, but it doesn't appear to have power. The status light does not light up at all.

Troubleshooting

  1. Check if the outlet that Wyze Plug is plugged into is controlled by a switch.
    1. If it is, make sure the switch is turned on.
  2. Insert Wyze Plug directly into a wall outlet, not into a surge protector or power strip.
  3. Try inserting Wyze Plug into a different wall outlet. 

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If the issue persists and Wyze Plug still doesn't have power (the status light doesn't light up) reach out to Wyze Support for more help.

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