Problem
Your Wyze Plug is plugged into a power outlet, but it doesn't appear to have power. The status light does not light up at all.
Troubleshooting
- Check if the outlet that Wyze Plug is plugged into is controlled by a switch.
- If it is, make sure the switch is turned on.
- Insert Wyze Plug directly into a wall outlet, not into a surge protector or power strip.
- Try inserting Wyze Plug into a different wall outlet.
If the issue persists and Wyze Plug still doesn't have power (the status light doesn't light up) reach out to Wyze Support for more help.