Articles in this section

Can I revert a Car Cam back to a v2?

Yes, you can downgrade your Car Cam back to a v2.

You can update and revert your camera's firmware in the Wyze Car app and directly on the camera.

Wyze Car app:

  1. In the Wyze Car app, tap the profile icon on the top right to go to My Account.
  2. Tap Switch Camera Mode > Use Camera Mode.
  3. Do not turn off your camera during the update.
  4. You're all set!

On the camera:

  1. Go to the Release Notes page to get the firmware files for Wyze Cam v2. 
  2. Download a specific version of firmware. For Windows 10: Right-click on the folder and select extract all. For Mac: Drag and drop the folder, put it on the root directory of your microSD card. The file name should be recovery_wcpv2.bin.
  3. Power off your camera and insert your microSD card.
  4. Hold the setup button, plug in your USB cable, keep holding the setup button for 3-6 seconds until the light is solid purple, then release the button.
    • Note: For "Solid Purple" both the blue and red LEDs will be on at once, making it appear to be a solid purple.
  5. Wait for 3-4 minutes. The camera will reboot and change light status during this time.
  6. Once this is done, your camera should be functioning with the original setup. No need to re-setup your camera!

Contact Us

  • Service Status

    Check if there are any ongoing issues on wyze.com & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.