My Wyze Air Purifier firmware fails to update.


Your Wyze Air Purifier does not complete its firmware update.


  1. Confirm your Wyze app is up to date.
    1. Go to the Account tab > tap About.
    2. The app version will be listed beneath the Wyze logo.
    3. You can compare your app version to the most up-to-date version listed on our Release Notes and Firmware Page.
  2. Force close your Wyze app.
  3. Make sure the Wi-Fi icon shows on the air purifier’s display.
  4. Check that your Wyze Air Purifier has a strong Wi-Fi signal.
    1. You can check this by going to Wyze Air Purifier in your Wyze app > Settings > Device Info.
    2. The signal strength should be at 3 bars.
  5. Reboot your Wi-Fi router.
  6. Move your air purifier closer to the router and try again.
  7. Factory reset your air purifier.
    1. Press and hold the power button for 10 seconds.
  8. Perform a Wi-Fi reset.
    1. Press and hold the Auto Mode and Fan Speed button until the Wi-Fi icon starts to flash.
    2. Set up the air purifier as new.
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