Articles in this section

My location is not showing in the Wyze app for the purifier.


The location in the Wyze app for Wyze Air Purifier does not show the correct location.


  1. Confirm your Wyze app is up to date.
    • Go to the Account tab > tap About.
    • The app version will be listed beneath the Wyze logo.
    • You can compare your app version to the most up-to-date version listed on our Release Notes and Firmware Page.
  2. Check your Wyze Air Purifier’s firmware is up to date.
    • You can check this by going to the Account tab > Firmware update.
    • If there is an update available for the air purifier, please move forward with updating it.
  3. Check that your device has location permissions enabled for the Wyze app.
    • You can check this in your device’s settings.
  4. Make sure that your location is entered correctly.
    • Navigate to the Wyze Air Purifier’s Device Page > Settings > Location. You can either use the drop pin or manually enter your location’s address.
  5. Force close your Wyze app and restart.
Was this article helpful?
0 out of 0 found this helpful