Articles in this section

How can I check if my lock is connected to Bluetooth?

Check the lock's page in the Wyze app.

  1. In the Wyze app, scroll down to your Wyze Lock Bolt.
  2. Tap to load the lock's page, and check the circle at the top of the screen.
    • If the circle is gray and says Connecting, it is not connected.
    • If the circle is green or orange and says Connected / Locked / Unlocked, it is connected.

Contact Us

  • Service Status

    Check if there are any ongoing issues on & the Wyze app.

  • Live Support Hours:

    Monday through Friday, 6AM-6PM, Saturday & Sunday 8AM-4PM Pacific. Holiday hours may vary.

  • Join our Community

    Find answers, ask questions, and connect with your fellow community of Wyze users.