We are currently experiencing an issue where devices may not successfully pair with the Wyze app. Our team is aware and looking into it. Thank you for your patience while we work to get this resolved. Feel free to keep an eye out for updates https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues

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  5. Wyze Sense v1 Troubleshooting

Wyze Sense v1 Troubleshooting

  • Sensor isn't connecting anymore after changing the battery
  • Sense Bridge refusing to pair with the camera
  • Sensor failing to set up properly
  • Sensor is showing as offline
  • The Sensor is Missing Events or not updating the status
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