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How do I upgrade my service subscription from a monthly plan to an annual plan?

You can upgrade from a monthly plan to an annual plan from your Wyze Services account or within the Wyze app (for in-app purchases only).

For subscriptions purchased via the Wyze website:

  1. Log in to your Wyze Services account.
    • Note: Ensure that the login info you are using matches the info you use when logging into the Wyze app.
  2. Under My Services, click Manage subscription for the subscription you are trying to upgrade.Screenshot 2023-09-15 at 8.25.05 AM.png
  3. Select the option for Annual Plan. Screenshot 2023-09-15 at 8.25.19 AM.png
  4. Click Continue. 
  5. Once the update is complete, your plan will now show as an annual plan.Screenshot 2023-09-15 at 8.25.30 AM.png

For subscriptions purchased via the Wyze app:

  1. Log in to the Wyze app.
  2. Navigate to the Account tab > Services.
  3. Next to the service you'd like to update, tap Edit Plan*.
    *If a plan has a WWW icon next to it, it can only be upgraded via my.wyze.com
    Screenshot_20230515-172043_Wyze.jpg
  4. Under Plan Type, tap Annual Plan.
    Screenshot_20230515-172058_Wyze.jpg
  5. Adjust the quantity if necessary.
    Screenshot_20230515-172102_Wyze.jpg
  6. Tap Review Changes.
  7. Confirm your in-app purchase.
  8. You're all set! Tap Continue to review your updated plans.
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